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Everything you need to know about Delta Wi-Fi Facility
Everything you need to know about Delta Wi-Fi Facility

To better connect the world, Delta Airlines is accelerating its network plans to create a seamless experience for its passengers. Now Delta is more focused on fast, reliable, and streaming quality Wi-Fi. Delta Airlines is one of the leading carriers that constantly invent groundbreaking techniques to enhance the experience of passengers with them. 

Know about the Delta in-flight Wi-Fi facility, pricing, plans, coverage, connection procedure, and other necessary information. 

In-flight Wi-Fi Plans:

Delta Air Lines has now updated its onboard Wi-Fi connection in order to be more reliable and faster. Wi-Fi speeds are enough to stream videos but it differs on all aircraft due to varying internet providers on aircraft.

There are two options for using Wi-Fi on Delta flights. It can be paid as well as unpaid it depends on the choice of passengers to choose any of them.

Free In-Flight Wi-fi:

Delta Airlines is the first carrier in U.S.A that provide the facility of free in-flight wi-fi to its passengers. With this facility, the passengers of Delta can easily stay connected to their close ones as they can send normal texts for free only via WhatsApp, Facebook Messenger, and iMessage. Movies, TV, and games are also available to passengers.

Passengers are not able to send video and photo messages through the free delta wi-fi facility. It means that no matter what class you are flying you will not be able to use the full wi-fi facility. 

Paid In-Flight Wifi:

Those passengers who look forward to utilizing 100% free wifi can purchase the paid plan because their plans are not too much expensive. Delta has two Wi-Fi providers i.e. Gogo and Viasat. The airline offers very reasonable plans and rates for using its high-speed internet on board. wifi plans/passes Delta offers.

  • Delta Wi-Fi costs $7 for a one-hour pass from Intelsat/ Gogo.  
  • Viasat charges $5 per flight per device.

Frequent flyers can purchase the pass to get monthly access to the internet. It offers unlimited and 24-hour continuous wi-fi access for Delta flights that operate all around the world. You can cancel the subscription on both internet plans anytime when you need to. 

  • Monthly domestic plan: $49.95
  • Monthly global plan: $69.95.

Wi-Fi Connection procedure:

There are some basic steps to follow for using the Wi-Fi facility of Delta Airlines. 

  • First of all, you need to switch your phone to airplane mode and it can be done from the drop-down window on your phone. Or you can do it from the device Settings; just switch to Airplane Mode and then turn your Wi-Fi on.
  • Then choose "DeltaWiFi.com" from the list of available networks on your device. After selecting you'll be redirected to the Wi-Fi portal.
  • In case the page doesn't load, type "deltawifi.com" into your internet search bar to be directed to our Wi-Fi portal.
  • After that, you’ll get two options for using the Wi-Fi i.e. ‘Free Messaging’ or ‘Purchase a Wi-Fi pass’ in the portal. You can select the suitable option and enjoy the uninterrupted wi-fi facility.

Delta Wi-Fi day pass:

For flyers, there is also an option to purchase the day pass. Under this subscription, unlimited internet can be used on flights within the contiguous 48 U.S. states and Alaska for 24 hours. This is beneficial for passengers who are flying domestically using different connections within 24 hour period.

Steps to use Delta Wi-Fi pass on Intelsat-equipped aircraft:

1 - Purchase a Delta Wi-Fi day pass

2 - While onboard, choose the wireless network “Gogo in-flight” and open a browser of choice.

3 - Log in to your account.

4 - Now, you are ready to use the internet. 

Compatible Devices: 

There are some devices that are compatible with Delta Wi-Fi. Some of them are wifi-enabled devices whether it’s Android, Apple operating system, or PC. All you need is a laptop, tablet, or smartphone to access the high-speed internet by Delta. Passengers can use Delta in-flight wi-fi or the internet on the below-mentioned browsers:

  • Google Chrome 
  • Windows Explorer
  • Firefox
  • Safari

Delta Wi-Fi Customer Support Details: 

For any kind of assistance and help you can directly reach out to wi-fi service. You can contact both the service providers i.e. Viasat and Gog via mail or phone call.  

  • Note down that Delta does not take any responsibility for their terms of use, functionality, or any damage to or incompatibility with your mobile device.
  • The wi-fi facility plan and operator varies by aircraft and route. In some cases, Wi-Fi may not be available outside the US if domestic aircraft are traveling internationally. You need to check the Wi-Fi coverage area map on your particular aircraft for details. 
  • You need to have a capable smartphone to use Free Messaging via iMessage, Facebook Messenger, and WhatsApp.

FAQ - 

Q- Which wi-fi service is available with Delta Airlines? 

A- Delta has two Wi-Fi providers, Gogo® and Viasat®. Both are available through your subscription plan. There are different plans on different aircraft so you need to check which one you are flying with.

Q- Is there free wi-fi available on Delta?

Yes, there is free wi-fi available on Delta Airlines. The free wi-fi can be used to send simple text messages through Whatsapp, Facebook Messenger, and iMessage. 

Q- Can I use Delta Wi-Fi only for one device?

A- No, you can access your plan on up to two devices on Gogo-equipped flights.

Q- How much is wi-fi on a plane?

A- There are different plans based on hourly, monthly, and yearly subscription. You can 

choose any of them as per your choice.

Q- Can I claim compensation for weak wifi connectivity on Delta flights?

A- There are no strict and fast rules requiring airlines to reimburse passengers for poor in-flight wifi service. You can, however, file a complaint about the poor in-flight wifi connectivity and request a refund; perhaps your luck will be on your side and you will be reimbursed.

Q- How fast is Delta Wi-Fi?

A- Delta's Wi-Fi is provided by Gogo, which on most planes employs a 2Ku satellite system. Individual users' official download speed is 500-600 kilobits per second, while upload connection speed is 300 kilobits per second. All users have access to a total bandwidth of 3 megabytes per second. Some aircraft still lack the 2Ku system and must rely on the older ATG (Air-To-Ground) system, which provides slower connectivity.

Q- Can I purchase wifi on the Delta flights?

A- You can buy a wifi facility even on a Delta flight to get unlimited internet access. Simply turn on your wifi and select 'DeltaWifi.com' from the available networks to access the portal and purchase Wifi plans/passes.

Q- Which airlines offer 100% free wifi facility on their planes?

A- JetBlue and Alaska Airlines are well-known for providing 100% free wifi. Travelers on these two airlines can shop online, watch movies, and browse the web for free.

Q- How to Connect with Delta wifi?

A- Connect to Delta Wi-Fi without purchasing a Wi-Fi pass to book, change, or check the status of your flight on delta.com. You can also send free text messages from your smartphone using iMessage, Facebook Messenger, or WhatsApp (limited to text and emojis, SMS unavailable).

Step 1

Switch to Airplane Mode in device Settings, then turn on Wi-Fi.

Step 2

Select "DeltaWiFi.com" from the available networks list. You'll be taken to the Wi-Fi portal.

Step 3

If the page does not load, type "deltawifi.com" into your browser's search bar to be taken to our Wi-Fi portal. Then, from the Wi-Fi portal, select "Free Messaging" or purchase a Wi-Fi pass.

Q- What are the compatible devices for Delta’s Gogo inflight Wi-Fi?

A- Delta's in-flight internet works with any Wi-Fi-enabled device running Windows, Android, or Apple. You can use one of the browsers listed below to connect to the internet:

Google Chrome

Firefox

Safari

Windows Explorer (version 8 or later)

Delta inflight Wi-Fi works like any other ground wireless mobile broadband service.